Reports

Activity Log:

These reports display activity logs including the following details: date and time, the user, the type of action taken, and any additional relevant data. Generate Activity Log reports for a specific date range, specific activities or all activities.

1.In the left pane, click on the Report icon.

2. Choose Activity Log.

3. Filters

• ACTIVITY – Use the Activity filter dropdown to define type of activity.  The activity filter consists of actions like logins, Reservation created/modified, Payment/Charges added/modified, and so on. 
•  SHIFT NAME – To review the action performed on a particular shift, use the Shift Name filter dropdown.
• STAFF NAME – To review the activity of a particular staff this filter can be used. 

4. You can also combine these filter selections to create a specific report. For example, you need to review the activity of a staff making reservation modifications during a certain time period. 

Audit Report

Closeout – Cash Out

The Closeout – Cash Out report will display the payments, deposits, and refunds performed on a particular day for different payment types like Cash, Credit Card, Check, and Other payment types. The report can be viewed for a single day only. The payments are shown based on the invoice date. 

• To access it, in the left pane, click on the Report icon.
• Choose Audit and then Closeout – CashOut.
• Choose the date to see the report and click on the Show button.

General Ledger

It generates the list of transactions with the description of each item for a given period and the generated report can be imported to any Accounting software like Quickbooks. The report is generated based on the invoice date. 

• To access it, in the left pane, click on the Report icon.
• Choose Audit and then General Ledger.

Night Audit

Night Audit Report displays all transactions (charges and payments), beginning and closing balance for a particular day. This report is usually generated every night at the close of operations to determine the income generated for the day.

1.To access it, in the left pane, click on the Report icon.

2. Choose Audit and then Night Audit. 

How to Run Night Audit Manually

A night audit report is generated, only after an administrator or manager at the property has determined that all transactions have been completed for the day. Before the Night Audit Report can be displayed, an administrator or manager must first “Run Night Audit”

1. Choose the custom dates and enter the date on which the night audit should be generated. 
2. Click on the Run Night Audit button. 
3. Click the Show button to view the generated report. 
4. If the night audit is already generated then just choose the date to view and click on the Show button. 

How to Run Night Audit Automatically

Night audit can also be generated automatically by configuring it. 

1. Go to Setup >> Front Office >>under Basic section >>Default Settings.
2. Scroll the bottom of the default setting screen where it says Night Audit Settings.
3. Enable the Checkbox and choose the time to generate the night audit each day. 
4. Save the settings. 
5. Every day at the defined time, the night audit report will be generated. On the night audit report, just click on the Show button to view the generated night audit report. 

How to customize category columns on the night audit report.

The night Audit report is generated with the predefined columns for sales item charges. If you like to view any sales item charges as separate categories, they can be set up under Inventory Items under Setup. 

 1. Go to Setup >> Front Office >> under Account section >> Inventory Items. 

2. Open any main group which needs to be shown as a separate column in the night audit report.

3. On the main group page, enable the checkbox for Show in Night Audit Report and save the page. 

Charges and Inventory

Account Codes

The items that are created under Setup >> Front Office >> Accounts >> Inventory Items will be shown in this report. It will show the pricing of each item, applied taxes and is useful for providing a printed copy, or file of the complete list of account items.

• To access it, in the left pane, click on the Report icon.
• Choose Charges and Inventory and then Account Codes.

Inventory Sold

This report will display how many items were sold on the defined date(s) in either a reservation or point of sale invoice. The report is generated based on the invoice date. 

• To access it, in the left pane, click on the Report icon.
• Choose Charges and Inventory and then Inventory Sold.

Financial

Accounting Daily Rate

It will show the average daily rate for each reservation under the “Per Day Rate” column. The ”Room Total” column will show the room total for the entire reservation. For example, a reservation is made for 3 days with a room rate of 300. When viewing the report for the first 2 days, the room total will be 600 and the per day rate is 300 as displayed below. 

• To access it, in the left pane, click on the Report icon.
• Choose Financial and then Accounting Daily Rate

Amount Due

Reservations with a balance due will be displayed. It can be generated based on Arrival, Departure, and both Arrival/Departure reservations using the filters. 

• To access it, in the left pane, click on the Report icon.
• Choose Financial and then Amount Due. 

Deposit Payment

The deposit payments made in the reservations like cash deposit, card deposit, and check deposit will be displayed. Each type of deposit will be displayed in the respective columns separately and the deposit type that is not listed in separate columns will be shown in the “Other” column.  Regular or Cancelled or All reservations can be filtered using the Reservation status dropdown. 

• To access it, in the left pane, click on the Report icon.
• Choose Financial and then Deposit Payment. 

Note: If you need to track deposit payments, be sure to add the payment type with the term ‘Deposit’ in the billing screen. For example, a Cash payment will not be included in this report; but Cash Deposit will be shown in this report.

Reservation Financial

It will show the overall details of the reservations like Room total, Charges, Discount, Tax, Amount Paid, and Amount Due

• To access it, in the left pane, click on the Report icon.
• Choose Financial and then Reservation Financial. 

Shift

Reservations that are created by the staff during a particular shift can be displayed. Different shift reservation activities on the charges and payments can be viewed by choosing the shift filter dropdown. The report is generated based on the Invoice Date. 

• To access it, in the left pane, click on the Report icon.
• Choose Financial and then Shift. 

Transaction

The transactions that are performed on the billing screen like room charges, tax, discounts, payments, and refunds will be shown. The report is generated based on the invoice date. Two different views can be generated. One will be the “detailed”, which will show each account item transaction in each line and the other will be a “grouped”, which shows each account item as a consolidated. 

• To access it, in the left pane, click on the Report icon.
• Choose Financial and then Transaction. 

Payment

All the payment and refund transactions recorded on the billing screen will be shown as an individual payment type category. If you process payments through Easy InnKeeping, choose the payment type as “Live Payments” to view live credit card transactions. 

To see a summary of payment type totals for each day, choose “Grouped” in the dropdown. This report is generated by the transaction date.

• To access it, in the left pane, click on the Report icon.
• Choose Financial and then Payment. 

Tax

The Tax Report is used to report taxes payable for lodging and inventory sales.  Please note that the revenues reported in the Tax Report are on a per-night basis. If Custom Dates are selected from Jan 1, 2025, to Jan 31, 2025, then all room and inventory revenue and taxes realized only between those dates will be reported. For example, if a reservation is checked in on December 30th and departs on January 2nd, only 1 night’s revenue and taxes will be reported for the Tax Report dated Jan 1, 2025, to Jan 31, 2025.

• To access it, in the left pane, click on the Report icon.
• Choose Financial and then Tax. 

Guest

This report lists the names of all guests that stayed on the property; including address, phone, email, and first and last dates stayed. 

• To access it, in the left pane, click on the Report icon.
• Choose Guest. 

Reservations

Cancelled Reservation

The cancelled reservations on the system will be shown. 

1. To access it, in the left pane, click on the Report icon.
2. Choose Reservation and then Cancelled Reservation.

Reservations Through Referral

The referrals that are added to the reservations can be shown. By default, the referrals for OTA (Booking.Com, Expedia, Google, Airbnb, and so on) and Online Booking Engine (EasyWebRez) will be added to the reservation when a reservation gets downloaded to the Easy Innkeeping. 

Custom referrals can also be created under Setup >> Front Office >> Advanced >> Other Setting >> Referral and it should be assigned on the reservation screen under Reservation >> More Info tab. 

1. To access it, in the left pane, click on the Report icon.
2. Choose Reservation and then Reservations through Referral.

Reservations Through Staff

Tracks income generated by each staff person, based on their login. 

1. To access it, in the left pane, click on the Report icon.
2. Choose Reservation and then Reservations through Staff.

Reservation Created On

The report is generated based on the date the reservation is created. It is used to view how many reservations were booked in a period. 

1. To access it, in the left pane, click on the Report icon.
2. Choose Reservation and then Reservation Created On.

Room Type Availability

Real-time availability of all the room types can be shown. 

1. To access it, in the left pane, click on the Report icon.
2. Choose Reservation and then Room Type Availability.

Check-In and Check Out

Reservations for those who are going to check in and check out for the given time frame will be shown. The “StatusType” can be used to see Check In and Check Out separately or use “All” to show both the status. 

1. To access it, in the left pane, click on the Report icon.
2. Choose Reservation and then Check In and Check Out.

Checked In and Stay Over

Reservations with the Status changed to Checked In will be shown. The Checked In status will be determined on the reservation screen. This helps to see how many arrivals on a particular day have Checked In successfully. The Stay Over will show the reservations that are already Checked In and staying on the property. 

1. To access it, in the left pane, click on the Report icon.
2. Choose Reservations and then Checked In and Stay Over.

Occupancy

Occupancy and Revenue by Room

It shows the occupancy and revenue of each room on a day.  You can filter this report by selecting a room from the dropdown. 

1. To access it, in the left pane, click on the Report icon.
2. Choose Occupancy and then Occupancy and Revenue by Room.

Occupancy and Revenue by Day

It shows the daily occupancy and revenue for a given date period. 

1. To access it, in the left pane, click on the Report icon.
2. Choose Occupancy and then Occupancy and Revenue by Day.

Condo

Management Statement

It shows the reservations that are created in the owner’s unit for the given period.  The “Revenue” column displays the revenue that is shared with Management for each reservation.  A particular owner’s reservations can be filtered using the “OwnerName” dropdown. 

1. To access it, in the left pane, click on the Report icon.
2. Choose Condo and then Management Statement.

Maintenance Charge

The charges for the owner rooms added in the “Maintenance Charge” will be shown. To access the maintenance charge adding page, in the left pane, choose Condo and then choose maintenance charge at the top right corner. Charge added for a particular owner or room can be viewed using the filtering option. 

1. To access it, in the left pane, click on the Report icon.
2. Choose Condo and then Maintenance Charge.

Owner Statement

The reservation that is made for the owner’s rooms will be shown along with the maintenance charge. It shows the revenue share from the reservation to the owner under the “Revenue” column. The report can be generated for the entire owner or a particular owner using the “OwnerName” dropdown. 

1. To access it, in the left pane, click on the Report icon.
2. Choose Condo and then Owner Statement.

Point of Sale (POS)

Daily Sales

The orders completed in the Point of Sale (POS) billing that are paid will be shown. A different outlet of restaurant and gift shop can be chosen in the “OutLetType” dropdown. 

• To access it, in the left pane, click on the Report icon.
• Choose POS and then Daily Sales. 

Item Wise

It shows the quantity sold for each item in the POS. The different outlets of restaurants and gift shops can be chosen in the “OutLetType” dropdown.

• To access it, in the left pane, click on the Report icon.
• Choose POS and then Item Wise. 

POS Tax

It shows the taxes for each Point of Sale order in a separate column for each tax assigned for the items. 

• To access it, in the left pane, click on the Report icon.
• Choose POS and then POS Tax. 

Custom Report

Create your report to suit your reporting needs. 

• To access it, in the left pane, click on the Report icon.
• Choose Custom Report.