Do I Receive a Notification When Someone Uses a Payment Link?

Created by Level Three, Modified on Wed, 21 Jan at 11:27 AM by Level Three

Short Answer

No. There is no separate notification sent when someone uses a payment link.

Detailed Explanation

The system does not send a dedicated notification (email or in-app) to inform you when a guest opens or completes a payment using a payment link.

However, the payment activity can still be tracked within the system using the available reports.


Where Can I See the Payment Activity?

Even though no direct notification is sent, you can verify payment usage through the following:

  • Payment Reports

    • You can track completed payments by reviewing the payment reports

    • Successful transactions will be listed against the relevant reservation or folio

Need Help?

please don't hesitate to contactIf you need assistance reviewing payment records or locating a transaction, don't hesitate to get in touch with GraceSoft Support at support@gracesoft.com.


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